Client: Top Tier Manufacturer for Network Equipment
Problem to Solve: Top service providers’ customers of this large manufacturer had a group of account managers and outside funded resources that needed to be linked into a cohesive team.
ACG Research Retained: To create an interactive collaboration portal allowing each service provider team to share what is unique to them while still participating with the vendor as a team.
Result: Run many projects simultaneously throughout top service providers’ clients without impact to confidentiality while leveraging the same material. Supported the goal of a cohesive linked team.
What We Did: Create a collaboration portal and security and webinar series to educate, post and leverage hub and spoke network of service providers and their vendor teams.
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