Service provider voice over IP (VoIP) cuts across all carrier types and sizes and equally impacts the individual home and largest global multinational companies as witnessed by recent purchases, Microsoft purchasing Skype for $8.5 billion, Google buying Motorola for $12 billion. The VoIP service market is expected to reach $74.5 billion by year 2015, and the Managed IP PBX business VoIP services revenues are expected to more than double from 2010 to 2015.
ACG’s Service Provider VoIP services provides insight to this growing and evolving market place by providing guidance, quantitative data and consultative services in these key areas:
- Independent qualitative analysis, quantitative data, and expertise to help you and your organization make key decisions.
- Product development, pricing, market entry strategies, and competitive positioning.
- Thought leadership for service creation, service messaging, and go-to- market strategies.
Strategic Planning Services
ACG Research works with service providers and organizations to help develop a better understanding of the competitive landscape and growth areas for service provider VoIP equipment and their subscribers market. We provide quantitative analyzes and survey results about the current state of VoIP deployment and service provider plans for deployment in the future: expectations for VoIP traffic, network and end-user equipment deployment, plans for specific VoIP features, and the technical basis for VoIP services. We provide you with robust go-to-market (GTM) tactics and proven service provider best practices to meet your VoIP strategy plans.
Market Research Services
These services provide an overview of the market (drivers, challenges and key players), a detailed understanding of security technologies and solutions available, identifying their strengths and weaknesses. We also examine industry best practices and case studies, including efficiency measurements.
Training Services
With VoIP sweeping away traditional circuit switched telephony services understanding the trends, the market drivers, the inevitable mergers and acquisitions and how they impact your go-to-market strategies is required when educating your sales team to manage and sell your capability. Tony Jones uses his 20+ years working with and for service providers to help you optimize your sales team. His expertise extends to designing VoIP network architectures and developing sales models, compensation models to meet customers’ demands for connectivity, applications and solutions from service providers. Tony will help you develop a channel of sales-focused teams to sell VoIP capabilities. He will help you educate your team on how to reach the high-value enterprise market or establish new methods of focusing on margin contribution compensation/over-the-top-line revenue to enhance your value propositions and customer reach.
We offer one-day workshops on managed services and business practices to enhance your ability to share thought leadership. Workshops can be extended as an educational series or a one topic presentation to strategically enhance your relationships with your internal teams, service provider teams, subscribers or VARs and system integrators.
Customized Services
Select those cuts you want and we will quote you a price to meet your unique business opportunities for your managed services initiatives.
Download VoIP Services Brochure
For more information about Chris Nicoll, click here.
Contact sales@acgresearch.net for more information about ACG's service provider VoIP consulting or syndicated market share/forecasts services.
Service Provider VoIP Survey Project EMEA Execution Survey
Case: Understanding why and how your customers purchase can be as important as what their purchasing. A neutral third-party vendor can help provide clarity in these critical areas and provide actionable go-to-market strategies based on actual customer data.
Client: Top-Tier Manufacturer of VoIP Equipment
Problem to solve: Vendor wanted to increase penetration with Tier 2 and Tier 3 VoIP service providers in Europe and understand SPs' buying decisions, who they buy from and why.
ACG Research services: Survey European Tier 2 and Tier 3 service providers, offering an incentive to answer five questions.
Results: Survey implemented, market data collection and interpreted and presented results in a PowerPoint presentation, which included Excel spreadsheets and charts. Additionally, presented recommendation and action plan on how best to execute on results.
Our deliverables: Assist vendor to define questions, source contact information for EMEA service providers, manage three e-mail blasts encourage incentive to respond, set up micro portal to collect response information, collect and interpret data, and present results via presentation with spreadsheets, charts and recommended action plan.